Consignment / Sales Agreement
Steyn Atelier
Effective Date: October 28, 2025
IMPORTANT—PLEASE READ: THESE TERMS REQUIRE ARBITRATION ON AN INDIVIDUAL BASIS (NO JURY TRIALS OR CLASS ACTIONS).
By clicking “Agree,” you confirm you have read and agree to this Consignment / Sales Agreement (the “Agreement”) between you (“you” or “your”) and Steyn Atelier (“Steyn Atelier,” “we,” “us,” or “our”).
Our Terms of Service located at https://www.steynatelier.com/policies/terms-of-service (the “TOS”) are incorporated by reference and apply to activity under this Agreement.
This Agreement remains in effect until terminated by you or us under the section titled Termination; Denial of Service.
Overview; Account Creation
We market and sell luxury designer handbags, accessories, and related items. To sell with us, you must create a seller account and provide contact and payment information. After that, you may request that we:
1. sell items you ship or we collect on a consignment basis (“Consignment”);
2. purchase eligible items from you for resale (“Upfront Purchase”);
3. accept a Trade-In for site credit; or
4. use any combination of the above.
We may refer to our combined consignment and upfront-purchase program in marketing as “Community Curation.”
Consignment
Title; Intake & Listing
If you choose Consignment, you retain ownership of your property (the “Consigned Property”) until sold or returned under this Agreement. After we receive items, we confirm receipt by email. Following evaluation, inspection, and authentication, accepted items (“Accepted Items”) will be listed for sale on our website/app (collectively, the “Service”) with a list price we set unless we’ve agreed in writing otherwise.
Delivery; Risk of Loss
We accept risk of loss or damage to Consigned Property only when (i) we take physical possession or (ii) you use our approved, prepaid shipping label and method, the label is scanned into the carrier’s system, and you actually tender the package (“Approved Transit”). A “Shipment” is all items sent under one Approved Transit label.
If an item is damaged, stolen, or lost while in our possession or during Approved Transit, we treat it as “Sold” and pay you a Commission based on our good-faith estimate of the Net Selling Price (defined below), processed on the regular payout schedule. This is your exclusive remedy to the fullest extent permitted by law.
If you request a return and the item is damaged in return shipping, notify us and follow our shipping instructions. If we validate the claim, we will pay the Commission as above. We may repair minor damage and re-list at our discretion.
Claims window: you must submit any loss/damage claim within 60 days after you knew or reasonably should have known of the issue.
Acceptance Conditions
We evaluate items for authenticity, quality, and value at our sole discretion. Generally, to be accepted, items must be: (1) fair to pristine condition; (2) authentic (not counterfeit, stolen, or restricted/gray market); and (3) consistent with your representations & warranties below. Items we accept are “Accepted Items.”
Consignment Period; Returns
The Consignment Period begins when an item is accepted and ends upon sale or 365 days later (even if this Agreement is terminated during that time). You may request return of any unsold Accepted Item at your expense (a “Return Request”). We’ll use commercially reasonable efforts to remove the item from the Service/retail location and return it per the Return Policy.
If an item remains unsold at the end of the Consignment Period, we will contact you to either: (A) return the item (our expense), or (B) re-purpose/donate it to a charity of our choice. If we cannot contact you within 30 days after our first attempt, we may further discount, re-purpose, or donate the item in our discretion.
Efforts to Sell; Pricing & Discounts
So long as you comply with this Agreement, we will list and make commercially reasonable efforts to sell Accepted Items. Unless we have agreed in writing on a specific sale price, we set the initial selling price based on our evaluation and current resale market. We may apply discounts/promotions at our discretion unless prohibited by a written agreement with you.
Title to Property
You own each item until it is Sold or the Consignment Period ends. An item is “Sold” when: (i) purchased by a customer and not returned within our stated return window; or (ii) lost, stolen, damaged, or destroyed while in our possession.
Commissions and Payment (Consignment)
Commission. You receive a commission on each Sold item equal to Net Sales × Commission Rate.
Definitions.
- Net Selling Price: the sale price of a specific item less discounts/promotions, excluding taxes and shipping.
- Net Sales: total sales proceeds for your items less discounts/promotions, excluding taxes and shipping.
Commission Rates. Our current schedule is published at:
https://www.steynatelier.com/consignment-commissions (or your preferred live URL) and may change from time to time.
Payouts. We typically begin processing commission payouts on the 15th of each month for sales in the prior month (e.g., April 15 for March 1–31). Payout methods may include direct deposit, site credit, check, or another mutually acceptable method. A processing fee may apply for paper checks. Processing timelines vary by provider.
Processors. Payment processing may be provided by third-party payment processors. By using the Service you agree to their terms. You authorize us to share necessary information to facilitate payments.
Your Information. You must keep your contact, payment, and tax information true, accurate, and current. We are not responsible for misapplied or escheated funds caused by inaccurate information or blocked emails.
Disputes/Setoff. If there is a dispute between you and us regarding your items or amounts due, we may withhold payouts (including unrelated payouts) pending resolution and set off amounts you owe us against commissions due.
Upfront Purchase
For eligible items, we may offer an Upfront Purchase. If you accept, you transfer all right, title, and interest in the purchased items (the “Upfront Purchase Property”) to us for the stated Offer Price.
Inspection; Additional Information
You must deliver items for evaluation. If we decline to make an offer or to accept for Consignment/Trade-In, we will return the item per the Return Policy at your expense. We may request additional documentation to comply with law (including, where applicable, IRS Form 8300 reporting).
Offer; Acceptance
We determine the Offer Price in our discretion and communicate it to you (the “Offer Communication”). The offer remains open for 7 days. You accept by following the instructions in the Offer Communication.
The Offer Communication may include options to: (1) consign at a stated price, (2) trade-in for site credit, or (3) return the item (at no cost to you up to the Offer Price value for insurance as stated).
Risk of Loss; Payment
You bear risk of loss until we take possession; if you use Approved Transit, we bear risk upon Shipment. Before payment, you must sign a Final Offer to Purchase. We then pay the Offer Price using your selected payout method.
Consignment / Upfront Purchase Return Policy
All Upfront Purchases are final once you sign the Final Offer to Purchase—no refunds, returns, or credits.
If we decline your item (Upfront Purchase, Consignment, or Trade-In) or later reject after inspection (e.g., cannot authenticate; condition materially differs), we return it to you at your expense.
If an Accepted Item has not sold by the end of the Consignment Period, we will either (A) return it to you at our expense or (B) re-purpose/donate it as described above.
If an item cannot be authenticated but is not confirmed counterfeit, you may request its return for US $250 (handling/processing/insured shipping), subject to Unauthenticated Items below.
For Consignments you choose to cancel before sale, a return fee of 1.99% of the offer/list price (minimum $100) may apply. For Upfront Purchase, in rare cases where we allow cancellation after shipment but before payment, the same fee may apply.
Unauthenticated, Counterfeit, or Stolen Items
You are responsible for submitting authentic items. If we cannot confirm authenticity, we may refuse or return the item per the Return Policy. If we determine an item is counterfeit, unapproved, allegedly stolen, or sold in an unauthorized market, we will notify you and request acceptable proof of authenticity/provenance. Items finally determined to be counterfeit will not be returned and may be destroyed by a certified vendor or delivered to law enforcement. We may provide seller information to brands or authorities if required by law or order. We may deny services to any consignor who submits counterfeit goods.
Termination; Denial of Service
You or we may terminate this Agreement at any time by written notice. Return-of-property terms and charges apply as stated. We may deny or terminate access to our services for abusive conduct towards our team or community.
No Assignment
You may not assign this Agreement without our prior written consent. Any prohibited assignment is void. This Agreement benefits and binds each party’s permitted successors and assigns.
Disclaimer of Warranties; Limitation of Liability
YOUR USE OF OUR SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEYN ATELIER AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLES. IN NO EVENT WILL OUR LIABILITY EXCEED THE AMOUNT WE ACTUALLY RECEIVED OR PAID IN CONNECTION WITH YOUR PROPERTY UNDER THIS AGREEMENT.
Your Representations, Warranties, and Indemnification
You represent and warrant that: (a) you are at least 18; (b) you have good, marketable title and authority to consign/sell; (c) items are free of liens/encumbrances; (d) items are not counterfeit; (e) items do not infringe any IP or violate law; and (f) no transaction will cause us to violate anti-money-laundering or other laws. You will indemnify and hold us harmless from claims, damages, and costs (including reasonable attorneys’ fees) arising from display or sale of your items, including authenticity, ownership, or legality disputes.
Governing Law; Venue
This Agreement and all related claims are governed by the laws of the State of Florida, without regard to conflicts principles. Any Dispute not subject to arbitration or small-claims court will be heard exclusively in the state or federal courts located in Orange County, Florida. The U.N. Convention on Contracts for the International Sale of Goods does not apply.
Amendments
We may update these terms on 30 days’ notice (except Commission Rates, which may change at any time when published on our site). If you do not agree to revised terms, your sole remedy is to terminate before the effective date.
Entire Agreement
This Agreement, the TOS, and any documents incorporated by reference constitute the entire agreement and supersede prior understandings. If there is a conflict, this Agreement controls.
No Implied Waiver
Failure to enforce any provision is not a waiver of that or any other provision.
Severability
If any term is unenforceable, the remainder remains in effect.
Survival
Any provision that by its nature should survive termination will survive.
Headings
Headings are for convenience only.
Notices
All notices must be in writing.
Steyn Atelier
12866 Lake Sawyer Lane
Windermere, FL 34786
support@steynatelier.com
We will send notices to the email or postal address you provide; keep your information current. Electronic communications satisfy any requirement for writings.
Dispute Resolution (Arbitration)
Scope
Any dispute, claim, or controversy arising out of or related to this Agreement or your relationship with us (a “Dispute”)—including enforceability or interpretation of this section—will be resolved first informally, then by final and binding arbitration on an individual basis (no jury, no class actions).
Amicable Resolution
Before arbitration, you and Steyn Atelier will attempt to resolve Disputes in good faith for 60 days after written notice to support@steynatelier.com or the postal address above (include a description of the Dispute and requested relief).
Binding Arbitration
Except for claims properly filed in small claims court, unresolved Disputes will be arbitrated before a single neutral arbitrator administered by JAMS under its Consumer Arbitration Rules as modified by this Agreement. The arbitration will take place in Orange County, Florida, or by tele/video conference if the arbitrator deems appropriate. The arbitrator may award individual relief permitted by law. Judgment on the award may be entered in any court of competent jurisdiction.
Small Claims Option
If you entered this Agreement individually, you may elect to pursue a qualifying Dispute in small claims court instead of arbitration.
Class Action & Jury Waiver
NO CLASS ACTIONS OR REPRESENTATIVE PROCEEDINGS. YOU AND STEYN ATELIER WAIVE JURY TRIALS AND AGREE TO ARBITRATE ON AN INDIVIDUAL BASIS ONLY.
Severability
If any part of this section is unenforceable, the remainder remains in effect. If severance would result in class-wide proceedings, such claims must proceed in court, and individual claims will proceed in arbitration first.
Miscellaneous
No joint venture, partnership, employment, or agency relationship is created by this Agreement or your use of the Service. Except as expressly stated, there are no third-party beneficiaries.
Final Notes (for you & your developer)
- Replace support@steynatelier.com and any URL slugs with your real addresses/paths.
- Plug in your live commission page URL where indicated.
- If you prefer a different arbitration administrator (e.g., AAA) or location, swap that text.
- Legal disclaimer: This is business-friendly template language, not legal advice. Please have a Florida attorney review for compliance and to tailor any fee amounts, timelines, or consumer-notice requirements.